The Pain Rehabilitation Group of Wichita Falls is open: 

Monday-Friday 8:00am to 5:00pm

Effective July 20, 2023 we no longer require a physician referral*.   However, in order to expedite your treatment we appreciate records from a physician that has treated your pain condition, as well as any diagnostics (MRI, CT SCAN, etc.)   Please call our office to schedule 940-696-8500.   

*If your insurance plan requires a referral, you must still obtain a referral for the highest level of policy benefits.  

Depending on the medications prescribed, to adhere to Federal guidelines patients must be closely monitored.  Please refer to the Prescription Medication Agreement.

In addition to providing outstanding quality healthcare, we also pride ourselves with being a clinic that runs on time. We never overbook and schedule ample time with our providers.  

New Patients should arrive 30 minutes early with their new patient paperwork completed.   

Established patients should arrive 10 minutes early for their appointment to complete the registration process.  

Patients who arrive after their scheduled appointment time will be considered a no-show and rescheduled.  

We do not have a "grace period" for late arrivals.   Our patients expect us to run on time, we expect our patients to arrive on time. 

No, we only accept patients with insurance coverage.  

No, we  do not treat  for Work related injuries.  Please contact the TWCC for a listing of participating physicians.

No, we do not treat Automobile Accident injuries.  Please contact your primary care physician or emergency room to treat these type of acute pain issues.  We do not accept patient that have any type of open litigation or pending litigation. 

No.   Post-Procedure pain management is the responsibility the patient's surgeon.  

We only accept patients who live within a 75 mile radius of our office. Patients must provide a current drivers license that reflects address within this radius.  There are closer pain management options for patients who reside outside of our treatment area.   

We care about the safety of our patients, providers and staff and realize on occasion the weather could cause dangerous travel conditions. The Pain Rehabilitation Group will make decision to delay opening or close for the day typically by 7am.  

Inclement weather notices will be posted on:

KFDX   Channel 3 (TV and website)

KAUZ   Channel 6 (TV and website)

Painrehab.com website Home Page

If you are unable to make your appointment due to weather, and our clinic is not closed please contact our office as soon as possible. 

When there is a chance for inclement weather, please contact our office prior to expected inclement weather and arrangements can be made to refill medication.  If your appointment is cancelled due to inclement weather, our staff will contact you to reschedule.  

If it is not safe for our staff to be at the office, we can not process medication refill requests.  We will address all refill requests when the office re-opens.  It is not necessary to leave multiple messages. 

Per our clinic policy, we have 48 business hours to refill your prescription request.   Prescriptions requests Thursday will be processed no later than Monday.  Friday requests will be processed no later than Tuesday.  It is the patient's responsibility to call in their refill requests to give staff adequate time.   

Cell phone usage while a provider is in the exam room is prohibited.  This is clearly marked in each exam room, and will immediately terminate the visit.  Patients will be required to reschedule to the next available appointment.  Patients will be subject to additional copayment and coinsurance for rescheduled appointments.   

Cell phones should be on silent when enterning clinic.  If a patient has to take a call while in the waiting area, they should take call in the foyer or oustide of building.